How do I set up Comcast / Xfinity email in Communicator?

mai 01, 2023

Allow Third-Party Access

Before setting up the email in Communicator, access to third-party email programs must be enabled on Xfinity's website.  While the steps are below, Xfinity also has their own support article instructions that can be found here(https://www.xfinity.com/support/articles/third-party-email-access)

  1. On Xfinity's website, sign in to Xfinity Email using your Xfinity ID and password. You may need to navigate to the Xfinity email page.
  2. In the top-right corner, click the Gearicon, then select Settings.
  3. Click Security.
  4. Check the box under Third Party Access Security to allow third-party programs access to your Xfinity Email.

Communicator E-Mail Settings

Now you can shift over to Communicator 5 to set up your Comcast / Xfinity email.

  1. Select the E-Mail pageset.
  2. Select Settingson the top right.  If you receive an Alternative Input warning, review the message.  If you have access to the touchscreen or a mouse/keyboard, choose Yes.  You will need to use the touchscreen, a mouse/keyboard, or TD Control for the rest of these steps.
  3. Select New...  A New Account dialog window will appear.
  4. Select Configure manually, then choose Next>>
  5. In the Name: field, type [Your name]'s Xfinity email(This field can really be named anything you want)
  6. In the E-mail: field, type in your email address
  7. In the Password: field, type in the password that you use for your email account.
  8. Select Next>>
  9. Under the Incoming mail server (POP3) field, choose IMAP.  If done correctly, the field above the selection should have changed to Incoming mail server (IMAP)
  10. In the Outgoing mail server (SMTP): field, type smtp.comcast.net
  11. In the Incoming mail server (IMAP): field, type imap.comcast.net
  12. Select Next>>
  13. Do not make any changes to the SMTP Server Authorization page.  Select Next>>
  14. In the Incoming mail server (IMAP): field, type 993.  Next, place a check next to This server requires an encrypted connection (SSL)
  15. In the Outgoing mail server (SMTP): field, type 587.  Next, place a check next to This server requires an encrypted connection (SSL)
  16. Select Finish
  17. Choose OKto exit the E-mail Settings.

You can now choose the Send/Receive button to commence with importing your emails.