How do I set up Comcast / Xfinity email in Communicator?
Allow Third-Party Access
Before setting up the email in Communicator, access to third-party email programs must be enabled on Xfinity's website. While the steps are below, Xfinity also has their own support article instructions that can be found here(https://www.xfinity.com/support/articles/third-party-email-access)
- On Xfinity's website, sign in to Xfinity Email using your Xfinity ID and password. You may need to navigate to the Xfinity email page.
- In the top-right corner, click the Gearicon, then select Settings.
- Click Security.
- Check the box under Third Party Access Security to allow third-party programs access to your Xfinity Email.
Communicator E-Mail Settings
Now you can shift over to Communicator 5 to set up your Comcast / Xfinity email.
- Select the E-Mail pageset.
- Select Settingson the top right. If you receive an Alternative Input warning, review the message. If you have access to the touchscreen or a mouse/keyboard, choose Yes. You will need to use the touchscreen, a mouse/keyboard, or TD Control for the rest of these steps.
- Select New... A New Account dialog window will appear.
- Select Configure manually, then choose Next>>
- In the Name: field, type [Your name]'s Xfinity email(This field can really be named anything you want)
- In the E-mail: field, type in your email address
- In the Password: field, type in the password that you use for your email account.
- Select Next>>
- Under the Incoming mail server (POP3) field, choose IMAP. If done correctly, the field above the selection should have changed to Incoming mail server (IMAP)
- In the Outgoing mail server (SMTP): field, type smtp.comcast.net
- In the Incoming mail server (IMAP): field, type imap.comcast.net
- Select Next>>
- Do not make any changes to the SMTP Server Authorization page. Select Next>>
- In the Incoming mail server (IMAP): field, type 993. Next, place a check next to This server requires an encrypted connection (SSL)
- In the Outgoing mail server (SMTP): field, type 587. Next, place a check next to This server requires an encrypted connection (SSL)
- Select Finish
- Choose OKto exit the E-mail Settings.
You can now choose the Send/Receive button to commence with importing your emails.