How can I get TD Navio logs?
TD Navio logs can be obtained through TD Snap. These logs can be sent directly from TD Snap to Tobii Dynavox as long as you have a WiFi connection.
- Connect to WiFi
- Launch TD Snap (version 1.33 or later)
- Go into edit mode (top right corner gear/pencil button)
- Under System -> About at the bottom select Send Feedback
- Type a short Feedback message that will help us find the logs in the system, like
"This is from -your name-, these are my TD Navio logs."Be sure to leave the Include Logs button turned on - Hit Send
- Let a technical support representative know when these steps have been completed.