MyTobii does not start up

juillet 20, 2016

If you encounter problems from one day to the next and the MyTobii software will not start up, this may be due to a corrupt settings.xml file.
The easiest way of solving this problem is to delete the file. MyTobii will then, upon the next launch of the software, generate a new settings file.
Please note, that you will be required to recalibrate your unit, as well as reset all personal settings you may have entered (e.g. mail settings, chat settings etc.).

You can find the settings.xml file in C:/Documents and Settings/P10User/Application Data/Tobii/MyTobii/settings.xml.

After the file has been reset we advise that you update to the latest MyTobii version found on the Tobii website: